G104 – Language should be simple, clear, uses the active voice and uses positive phrasing.

Standard

Guideline:

Language should be simple, clear, uses the active voice and uses positive phrasing.


Guideline Description:

The use of simple language  in a user interface for older adults, is important for a good understanding, otherwise they may have difficulties in the interpretation.

Example:

example g104An user interface example with simple language.

Source:

Designing touch-based interfaces for the elderly,2010
Design Principles to Accommodate Older Adults,2012
Design Recommendations for TV User Interfaces for Older Adults: Findings from the eCAALYX Project,2012

Tags:

Communication, Content, Elderly, Design,  Language, Layout.

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G81 – Read speech at a consistent and reasonable pace.

Standard

Guideline:

Read speech at a consistent and reasonable pace.

Guideline Description:

Using fast speed reading, older adults with hearing impairment may not understand, on the other hand, using slow speed reading, older adults may cause problems processing information because of decrease in short-term memory. For these reasons, reading for an older adult, should use a consistent and reasonable pace, according to listener capabilities.

Example:

exemplo G81

An example of reading for an older adult, which should use consistent and reasonable pace.

Source:

Healthcare TV Based User Interfaces for Older Adults, 2010
Design Principles to Accommodate Older Adults,2012

Tags:

Audio, Communication, Elderly, Language.

G80 – Create speech that is redundant, semantically well structured.

Standard

Guideline:

Create speech that is redundant, semantically well structured.

Guideline Description:

The use of redundancy i.e. construction of a phrase that presents some idea using more information, in order to enabling the understanding of the idea transmitted and semantically well-structured phrases, increase the speech intelligibility by older adults.

Example:

exemplo G80

During a dialogue with older adults, the use of well structured and redundant messages increase speech inteligibility.

Source:

Healthcare TV Based User Interfaces for Older Adults, 2010

Tags:

Audio, Communication, Elderly, Language, Testing.

G79 – Do not use synthetic speech unless it resembles natural speech correctly.

Standard

Guideline:

Do not use synthetic speech unless it resembles natural speech correctly.

Guideline Description:

The use of synthesized speech in the user interface may be not understandable. Older adults appreciate more the contextual and nonverbal aspects of speech such as rhythm and tone, if the synthesized speech does not contemplate these characteristics, communication is likely to be harder.

Example:

exemplo G79An example of an application using synthesized speech, whose its use should be avoid with older users.

Source:

Healthcare TV Based User Interfaces for Older Adults, 2010
Design Principles to Accommodate Older Adults,2012

Tags:

Audio, Communication, Elderly, Language.

G39 – Do not use elder’s speak.

Standard

Guideline:

Do not use elder’s speak.

Guideline Description:

Elder’s speak is similar with talk used by adult to communicating with young children. Although the use of this type of language helps in the communication with older adults, transmits the idea that the elder is no longer considered an equal, for this reason elder’s speak should not be used.

Example:

examplo G39 Elder’s speak should not be used in a dialogue with older adults.

Source:

3 x 7 Usability Testing Guidelines for Older Adults,2010
Design Principles to Accommodate Older Adults,2012


Tags:
Communication, Elderly, Language, Testing.

G37 – Adjust your volume appropriately and repeat and paraphrase if necessary.

Standard

Guideline:

Adjust your volume appropriately and repeat and paraphrase if necessary.

Guideline Description:

The auditory capabilities of older adults may vary, so during a dialogue with a older adult can be need adjust volume according the listener capabilities, as well as repeating or rephrase  sentences if necessary.

Example:

examplo G37

During a conversation with older adults is necessary adapt volume according to their auditory capabilities.

Source:

3 x 7 Usability Testing Guidelines for Older Adults,2010
Touch Screens for the Older User,2011
Design Principles to Accommodate Older Adults,2012

Tags:

Accessibility, Adaptability, Audio, Communication, Elderly, Language, Testing

G36 – Use simple language.

Standard

Guideline:

Use simple language.

Guideline Description:

Elderly people group presents in general a low academic education level , for this reason,  the language used to establishing communication  with  this target audience should be as simple as possible.

Example:

examplo G36

The language used in a conversation with an older adult should be as simple as possible.

Source:

3 x 7 Usability Testing Guidelines for Older Adults,2010
Design Principles to Accommodate Older Adults,2012
Design Recommendations for TV User Interfaces for Older Adults: Findings from the eCAALYX Project,2012

Tags:

Communication, Elderly,  Language, Testing.